Terms and Conditions

Last updated: [Insert Date]

Welcome to Regat Clothing Shop! These Terms and Conditions outline the rules and regulations for using our website (www.regattclothing.com) and purchasing our stylish apparel including Caps, Dresses, Pants, Skirts, Sweaters, T-shirts, and Tights.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of our website. This license does not include any commercial use of our site or its contents.

1.2 Intellectual Property Rights

All content on this website (images, text, logos, designs) is the property of Regat Clothing Shop and protected by intellectual property laws. Unauthorised use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions, colours and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment details.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market changes or errors.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over £50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Issues

You must notify us within 7 days of any delivery problems. We’re not responsible for delays caused by incorrect addresses or customs holds.

5. Returns & Refunds

5.1 Return Policy

You may return most unworn, unused items with original tags/packaging within 15 days of receipt. Exceptions:

• Tights (non-returnable for hygiene reasons unless faulty)
• Items without proof of purchase

5.2 Return Process

Contact us at [email protected] within 15 days with:

• Order number
• Item details
• Return reason
• Refund/exchange preference

We’ll provide a Return Merchandise Authorization (RMA) number. Ship returns to:

Regat Clothing Shop – Returns
60 Palmerston Rd
Portsmouth, GB PO2S 4CD

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6. Customer Responsibilities

• Provide accurate personal and payment information
• Ensure delivery address is correct
• Inspect goods upon delivery and report issues promptly
• Cover return shipping costs unless the return is due to our error
• Not misuse the website or attempt unauthorised access

7. Limitation of Liability

Regat Clothing Shop shall not be liable for:

• Indirect, incidental or consequential damages
• Delays beyond our reasonable control (e.g., natural disasters, strikes)
• Minor colour variations in products
• Any unauthorised account access due to customer negligence

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use and protect your data.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

Contact Us

For questions about these Terms:

Email: [email protected]
Postal: Regat Clothing Shop, 60 Palmerston Rd, Portsmouth, GB PO2S 4CD